Register Register Login
Important updates
    We’re sorry if you're having trouble reaching us

    We’re experiencing technical issues with our phone system. You may wait longer to reach us. For urgent support or changes to your agreement, please email customerservicespf@closebrothers.com or CommercialNewBusiness.mailbox@closebrothers.com

      Changes to future finance agreements

      Due to some business changes, a number of customers won’t be able to take out finance agreements with Close Brothers to cover the cost of their insurance policies in the future. This change will not happen immediately, and we will be working with brokers over the next 6-12 months to organise a smooth transition. This does NOT impact any current finance agreements OR existing insurance policies.

      Find out more

      How can we help you?

      • I'm worried I might miss a payment in the future, what should I do?

        Please give us a call on 0333 321 8566 and enter your agreement number when prompted. Or email us at customerservicespf@closebrothers.com.

      • I want to change my payment dates

        You can do this via the client portal here. Or call us on 0333 321 8566 with your agreement number. 

      • Update the email or postal address on my account

        You can do this via the client portal here. Or call us on 0333 321 8566 with your agreement number. 

      • I want to cancel my credit agreement

        Before you do this, please contact your insurance broker to talk things through.

      • Contact us

        You can call us on 0333 321 8566

      We help make insurance payments more affordable for one in seven families in the UK, and one in 20 businesses – through regular, monthly payments

      Are you a broker?

      See how together we can find the best finance solutions for you and your customers.

      Go to broker site