Support Questions about payments Fees What fees do you charge? Why has a fee been applied to my account? Managing payments If I pay off my credit agreement early, does this affect the amount of interest I pay? Will my credit rating improve if I pay early? Why have my monthly payments increased or decreased? Do you reattempt to take payments if they fail to go out as planned? How long do I have to pay after I've missed a payment? How do I make payments for my insurance policy? Payment support Will missed payments affect my ability to renew my credit agreement? Where can I go for further support and money guidance? I'm worried I might miss a payment in the future, what should I do? Do you offer payment holidays? I can't afford my payments – what should I do? Can't find your answer? Contact our service team. Contact us Quick actions Quick actions
Managing payments If I pay off my credit agreement early, does this affect the amount of interest I pay? Will my credit rating improve if I pay early? Why have my monthly payments increased or decreased? Do you reattempt to take payments if they fail to go out as planned? How long do I have to pay after I've missed a payment? How do I make payments for my insurance policy?
Payment support Will missed payments affect my ability to renew my credit agreement? Where can I go for further support and money guidance? I'm worried I might miss a payment in the future, what should I do? Do you offer payment holidays? I can't afford my payments – what should I do?